Caroline County Department of Planning & Codes - Customer Satisfaction Survey

Department of Planning, Codes and Engineering

Customer Survey

CUSTOMER SATISFACTION SURVEY

We Would Like to Hear from You

We are interested in your opinions and your ideas for improvement. We appreciate your input and want to provide you with the best possible service. You can help assure high levels of quality and customer satisfaction by completing the information below.

Date of service (required):

Reason for visit and/or service provided:

Who served you? (optional):

How long was your visit to Planning, Codes & Engineering?

Was the employee who served you knowledgeable and professional?
Yes     No

Did the employee go the extra mile to address your request?
Yes     No

Were your questions answered or did you receive the information requested?
Yes     No

If the employee serving you was unable to address your concern or need, were you directed to the appropriate person or department?
Yes     No

Please rate the following as to how the service was provided:

Courteous Attitude:	Excellent Good Fair Poor
Responsiveness:	Excellent Good Fair Poor
Helpful:	Excellent Good Fair Poor
Overall rating:	Excellent Good Fair Poor

Please share any additional comments and/or ideas for better service:

If you would like us to contact you, please provide your name and contact information here:

First Name:

Last Name:

Mailing Address:

City:

State: Zip:

Your E-Mail Address:

Your Telephone Number

Best Time to Call

Health & Public Services Building, 403 South 7th Street, Suite 210, Denton, Maryland 21629-1335
410-479-8100 (Phone) 410-479-4187 (Fax)